Cross-border Sellers
I. Getting started
- Guidelines on starting business & signing contract on Tiki
Cross-border operation model
Introduction to Official store
Store naming rules
II. Product listing
Standards for images and content listing
Single product upload
Mass product upload
Mass product upload – Template guideline
Reasons for the rejection of product listing
III. Managing orders
Fulfilling orders
Guidelines on handling return orders
IV. Finance
Guidelines on checking statement
Guidelines on checking ratecard fee
Guidelines on checking fee of products
Guidelines on checking fee of orders
Import tax function
V. Contact us
- How to contact Tiki
I. Product managing
How to edit the product content
Guidelines on pricing products
How to adjust product status
How to check and adjust inventory
Official dimension updating guideline
Review management
Guidelines on using Product Review Campaign tool
Guidelines on using New product idea tool
II. Store managing
Store decoration
- Collection setting
Account management
Warehouse setting
Store status
III. Growth Center
- Growth Center
IV. Maximizing sales
Create a deal
Flash Sale
Category deal
- Seller coupon
Buy 1 get 1 promotion
Buy with shocking deal promotion
Combo discount
Shipping discount
Tiki Feed, Tiki Studio introduction
Tiki Chat
- Introduction to Trusted store
V. Freeship+ program
Introduction
Terms & conditions
- FAQ
Legal document required for Global sellers & goods
Operation policy
- Operation model policy
Purchase policy
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